Hostel Matron

VACANCY

PCEA Kikuyu Hospital, one of the leading Mission Hospitals, works to promote the well-being of all people through provision of affordable, comprehensive healthcare services while witnessing the Love of Christ through healing. We provide specialized services in: - Ophthalmic, Orthopedic and Dental, as well as General Medical services.

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Job Title: Hostel Matron

Reports to: Principal School of Nursing

Job Summary

The purpose of Hostel Matron is intended to create a safe, supportive, and conducive living environment where students can thrive academically, socially, and personally.

Duties and responsibilities

Students Welfare:

  • Ensure the students hostel environment is academically and socially conducive to learning.
  • Create a welcoming and supportive environment for hostel students.
  • Help to settle in all new boarders and participate in orientation process, ensuring as far as possible that any settling in problems are resolved.
  • Promote a sense of community and foster positive relationships among students.
  • Address and resolve any conflicts or issues that arise between students
  • Provide guidance, support, and assistance to students as needed.
  • Ensure the hostel environment is conducive to the health and well-being of students.

Emergency Response:

  • In the event of an emergency such as fire, natural disaster, or medical crisis, the warden plays a crucial role in coordinating evacuation procedures, providing assistance to students, and liaising with emergency services as needed.
  • Keeps detailed records of any significant illnesses / injuries encountered by boarders and oversee their recovery, and monitoring as necessary.
  • In case of emergency, such as illness, he/she will ensure timely arrangements for treatment and communication with the Principal.

Policies, Rules and Regulations:

  • Establish and communicate hostel rules and regulations to students.
  • Enforce compliance with rules and address any violations or misconduct promptly and implementing appropriate disciplinary measures when necessary
  • Maintain discipline and ensure a respectful and harmonious living environment.
  • Setting expectations for behavior
  • Ensures maintenance of discipline and decorum in the common room.
  • Pursue, at an appropriate level, all complaints relating to common room items like television.
  • Resolve day-to-day issues of the hostel and keep log of all complaints made by students and follow up with the principal for corrective measures
  • Ensure no illegal activities are conducted in the hostel premises including but not limited to use of illicit drugs.
  • Take appropriate action against such misbehavior and disciplinary issues of the students.

Safety and Security:

  • Implement and enforce safety and security protocols within the hostel premises.
  • Conduct regular inspections to ensure compliance with safety standards.
  • Respond promptly to emergencies and take appropriate action.
  • Collaborate with relevant authorities or emergency services when necessary.
  • Oversee the overall security of the hostel premises.
  • Monitor hostel entry and exit points, ensuring that only authorized individuals are allowed in
  • Take necessary steps to prevent unauthorized access and coordinate his/her responsibility with the Security Officers.
  • Conduct regular inspection of the dining hall, especially when students take their meals and enforce discipline and decorum in the dining hall.

Maintenance and Repairs:

  • Conduct regular inspections to identify maintenance needs or safety hazards.
  • Undertake daily room inspections, ensuring that rooms are kept to a good standard and to identify any hygiene and cleaning concerns.
  • Coordinate and oversee routine maintenance and repairs of the hostel premises.
  • Promote adherence to hostel policies and procedures
  • Liaise with internal and approved external contractors or vendors for repairs and maintenance services.
  • Ensure cleanliness and hygiene standards are upheld throughout the hostel.
  • Supervise all the activities in the hostel including upkeep of the facility, and general wellbeing of the students
  • Periodically verify hostel furniture and fittings and liaise with services manage for fixing.
  • Ensure the hostel facilities are used appropriated and are not misused or damaged.
  • Ensure that the overall ambience of the hostel premises remains worth living

Administrative Tasks:

  • Manage the hostel registration process, including check-ins and check-outs.
  • Maintain accurate records of students, bookings, and occupancy rates.
  • Coordinate room assignments and maintain an updated inventory of hostel facilities.
  • Complete administrative tasks such as reports, incidents reports
  • Verify financial transactions such as payment of accommodation fee and managing expenses.

Communication/Liaison/reporting:

  • Serve as a point of contact between the students, school administration and external stakeholders such as parents/guardians. Effective communication skills are essential for conveying important information, addressing concerns, and maintaining positive relationships with all parties involved.
  • Maintain effective communication channels with students and hostel management.
  • Provide regular reports to the management regarding hostel operations and issues.
  • Address inquiries, concerns, or feedback from students and their guardians.
  • Collaborate with other staff members to ensure seamless coordination.
  • liaise with the principal and finance to ensure clearance of finalists students before graduation.

Essential Qualifications

Academic and Professional Qualification

  • Diploma in Housekeeping or Institutional Management from a recognized academic institution
  • KCSE certificate
  • Prior experience in hostel management, student housing, or a similar role.

Experience

  • Minimum of 3 years experience in managing a hostel.

General skills and Personal Attributes

  • Prior experience in hostel management, student housing, or a similar role.
  • Strong interpersonal and communication skills to interact effectively with diverse students.
  • Maturity with excellent organizational and problem-solving abilities.
  • Knowledge of safety and security procedures and ability to respond to emergencies.
  • Familiarity with relevant legislation and regulations related to hostel management.
  • Proficient computer skills for maintaining records and managing administrative tasks.
  • Ability to work flexible hours, including evenings and weekends if required.
  • Empathy, patience, and a genuine interest in supporting residents' well-being.

How to Apply:

For more details and how to apply, please visit the Hospital website.

Website: www.pceakikuyuhospital.org

Application deadline will be on 13th November 2024. Only shortlisted candidates will be contacted.

Those who had applied earlier need not to reapply

NB: By applying for this position, I hereby consent for PKH to collect, store and process my information.

I understand that I may withdraw my consent by withdrawing my application

PCEA Kikuyu Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an all-inclusive environment for our employees, clients, partners and the community.

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