Account Clerk. (24th June 2026)
About Us
PCEA Kikuyu Hospital, a leading mission-based healthcare institution, invites applications from suitably qualified and motivated candidates for the position below. The Hospital is committed to providing quality, affordable healthcare guided by Christian values and delivering holistic care through its General, Eye, Orthopaedic & Rehabilitation, and Dental units, as well as its School of Nursing and satellite clinic in Matasia, Ngong.
Position Title: Account Clerk
Location: PCEA Kikuyu Hospital
Reports To: Assistant Accountant
Employment Type: Full-time
Job Purpose
The purpose of this role is to execute day-to-day financial operations within the hospital, ensuring accurate receipting, billing, and reconciliation of patient accounts. The role supports both cash and insurance-based transactions, maintains financial records, and ensures compliance with hospital policies and insurance requirements.
Key Responsibilities:
- Patient Financial Interaction & Receipting
- Customer Service & Patient Guidance
- Insurance Verification & Liaison
- Billing & Authorization
- Claims Documentation & Submission
- Patient Deductions & Co-payments
- Tender Fee Processing
- Resource & System Reporting
- Audit & Compliance Support
- Discharge Clearance
Qualifications & Experience
- CPA Part I or equivalent professional qualification.
- A minimum of one (1) year experience preferably in a hospital setting.
Key Competencies
· Knowledge of accounting principles, financial markets, banking operations, and financial data reporting.
· Familiarity with regulatory requirements and healthcare sector regulations.
· Professionalism and a patient-centered approach in service delivery.
· High attention to detail and accuracy in financial documentation.
Why Join Us:
· Opportunity to contribute to a meaningful cause in healthcare
· Work in a supportive, mission-driven environment
How to Apply:
For more details and how to apply, please visit the Hospital website.
Website: www.pceakikuyuhospital.org
Application deadline will be on 24th June 2026. Only shortlisted candidates will be contacted.
PCEA Kikuyu Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, clients, partners, and the communit
JOB DESCRIPTION FOR ACCOUNT CLERK
PCEA Kikuyu Hospital, a leading mission-based healthcare institution, invites applications from suitably qualified and motivated candidates for the position below. The Hospital is committed to providing quality, affordable healthcare guided by Christian values and delivering holistic care through its General, Eye, Orthopaedic & Rehabilitation, and Dental units, as well as its School of Nursing and satellite clinic in Matasia, Ngong.
Position Details
Position: Account Clerk
Location: PCEA Kikuyu Hospital
Reports to: Assistant Accountant
Employment Type: Full-time
Job Purpose
The overall purpose of this role is to execute day-to-day financial operations within the hospital, ensuring accurate receipting, billing, and reconciliation of patient accounts. The role supports both cash and insurance-based transactions, maintains financial records, and ensures compliance with hospital policies and insurance requirements.
Key responsibilities
1. Patient Financial Interaction & Receipting
a) Accurately receive payments from patients and clients through various modes including cash,M-Pesa, card, and cheque, ensuring all transactions are properly receipted and posted in the hospital system.
b) Reconcile daily collections with shift reports and submit summaries to the revenue officer, ensuring any discrepancies are promptly investigated and resolved.
2. Customer Service & Patient Guidance
a) Receive and welcome patients and clients courteously, guiding them through the billing and payment processes while maintaining a professional and empathetic demeanor.
b) Provide clear and accurate financial advice to patients regarding their bills, insurance coverage, and any out-of-pocket expenses, ensuring they understand their obligations before discharge
3. Insurance Verification & Liaison
a) Verify the validity and coverage limits of insurance cards and documents presented by patients, including biometric scans and smart card checks where applicable.
b) Liaise with insurance providers to resolve queries, follow up on pending claims, and clarify coverage issues to facilitate timely approvals and payments.
4. Billing & Authorization
a) Ensure all services rendered to patients are billed accurately in the hospital system, including capturing procedures, consultations, and diagnostics.
b) Where required, send pre-authorizations to insurance providers and follow up to ensure approvals are received before services are rendered or claims are submitted
5. Documentation & Submission
a) Collect and verify that claim forms are duly filled by doctors, clinical officers, and service points, ensuring completeness and accuracy of documentation.
b) Submit completed claim forms to the Assistant Credit Controller immediately after each shift to avoid delays in processing and reimbursement.
6. Patient Deductions & Co-payments
a) Calculate and apply any required patient-side deductions such as co-payments, exclusions, or uncovered services, and communicate these clearly to the patient.
b) Ensure deductions are accurately reflected in the billing system and that patients are issued with updated invoices before discharge.
7. Tender Fee Processing
a) Handle receipting and documentation for tender-related payments, ensuring compliance with hospital procurement protocols and proper record-keeping.
8. Resource & System Reporting
a) Promptly report any malfunctions or issues with billing systems, POS machines, or other financial tools to the IT or maintenance department for resolution.
b) Monitor the functionality of financial systems and escalate any recurring issues that may affect service delivery or revenue collection.
9. Audit & Compliance Support
a) Assist in internal and external audits by providing requested documentation, clarifying financial transactions, and ensuring records are up-to-date and compliant.
b) Maintain confidentiality of patient financial records and ensure all operations adhere to hospital policies and regulatory standards.
10. Discharge Clearance
a) Verify that all bills are settled before patient discharge, ensuring that final invoices are accurate and clearance slips are issued without delay.
b) Coordinate with clinical and billing teams to confirm that all services have been captured and authorized before discharge.
Other Duties
Any other responsibilities assigned to the jobholder by the supervisor from time to time.
Qualifications & Experience
· CPA Part I or equivalent professional qualification.
· A minimum of one (1) year experience preferably in a hospital setting.
Key Competencies
· Excellent understanding of International Financial Reporting Standards (IFRS).
· Strong grasp of Financial and Management Accounting, Taxation, and relevant legislation.
· Knowledge of accounting principles, financial markets, banking operations, and financial data
· Familiarity with regulatory requirements and healthcare sector regulations.
· Professionalism and a patient-centered approach in service delivery.
· High attention to detail and accuracy in financial documentation.
